Meet the Experts Behind HEARD
Guided by healthcare professionals, advocates, and technology leaders who share our commitment to patient empowerment and healthcare equity.
Why HEARD Exists
HEARD was born from a life-or-death experience. Our founder, Rachell Dumas — a registered nurse with over a decade of healthcare experience, over a decade specializing in the implementation and maintenance of electronic health record systems, holder of an MSN in Nursing Informatics, and a Doctoral Candidate in Nursing Informatics — spent years being dismissed by healthcare providers while suffering from a serious neurological condition that required two brain surgeries and nearly cost her life. HEARD is the tool she wished existed — built so no one else has to fight alone to be believed.
"I almost lost my life because my voice didn't matter. HEARD exists to make sure every patient's voice is impossible to ignore."
— Rachell Dumas, RN, MSN · Founder & CEO
Advisory Board
World-class experts in healthcare, technology, and patient advocacy guide our mission.
Legal Advisor
Jennifer Petite, JD
Legal Counsel & Healthcare Law
Reproductive Endocrinologist
Dr. Luwam Gheidhi
Fertility & Reproductive Health Specialist
Investigator
Dr. Amber Reid
Health Research & Investigation
Health Scientist
Dr. Mechelle Adams
Health Science Research
Social Worker/Maternal Health Advocate
Trishay Young
Maternal Health Advocacy
Business Advisor/Pain Management
Michele Johnson, PA
Pain Management Specialist
Health Tech Investor & Pediatric NP
Dr. Shade' Reid
Healthcare Investment & Pediatrics
Informaticist & Health Advisor
Dr. Pantoja-Smith
Clinical Informatics & Health Strategy
Certified Patient Advocate
Dr. Natasha Ramontal
Patient Advocacy & Care Navigation
Our Core Values
Patient First
Every decision we make prioritizes patient safety, dignity, and empowerment.
Healthcare Equity
Breaking down barriers for underserved communities facing systemic healthcare challenges.
Transparency
Open, honest communication about what HEARD can and cannot do.