You deserve to feel heard in every healthcare setting
Appointments are short, symptoms are hard to describe, and it is easy to leave without the answers you needed. HEARD is a nurse-founded, AI-powered patient advocacy app designed to help you say what matters, keep track of what happened, and know what to do next, for yourself or for someone you love.
What HEARD helps you do
Preparing for appointments
Walk in with your priorities, questions, and history organized so the most important thing is said first.
Documenting symptoms and concerns
Capture onset, frequency, severity, and impact in language your care team can act on.
Organizing healthcare information
Keep medications, records, results, and visit notes in one place you can find under pressure.
Tracking important changes
Notice patterns over time and show a clear timeline instead of relying on memory.
Coordinating with caregivers
Share what matters with a partner, parent, or adult child so nobody is repeating the story.
Communicating questions clearly
Turn worry into specific, answerable questions for your clinician.
Understanding advocacy options
Learn what patient advocates, rapid response, and grievance processes actually do.
Navigating next steps
Understand referrals, second opinions, records requests, and follow-up care.
Escalating concerns when necessary
Know how to raise a concern, who to ask for, and what to say when you feel dismissed.
Your privacy
When an employer, broker, or health system sponsors HEARD, they receive reporting about how people engage with support, not what any one person wrote.
- Employers do not receive individual-level health details through the Benefits Intelligence dashboard.
- Enterprise reporting is aggregated and de-identified.
- Small groups are suppressed in reporting to reduce re-identification risk.
- Patient information should not be used for employment decisions.
- HEARD does not replace a doctor, a nurse, or emergency services.
Read the full Privacy Policy for how information is stored, used, and deleted.
Medical and emergency disclaimer
HEARD does not provide medical diagnoses, medical advice, or treatment, and it does not replace care from licensed healthcare professionals. If you are experiencing a medical emergency, call 911 or your local emergency number immediately.