Skip to main content

    HEARD: the patient advocacy app that helps you be heard

    A patient advocacy app is a tool that helps you record what is happening with your health, organize it, and communicate it clearly to the people making decisions about your care. HEARD is a nurse-founded digital patient advocate built for patients, caregivers, and families who need to document symptoms, prepare for appointments, coordinate care, and escalate concerns when they feel dismissed.

    HEARD does not diagnose, treat, or prescribe. It helps you show up to healthcare conversations organized, specific, and supported.

    Who HEARD helps

    • Patients living with chronic, complex, or frequently dismissed conditions.
    • Pregnant and postpartum patients navigating maternal health risks.
    • Family caregivers coordinating care for a parent, partner, or child.
    • Anyone preparing for a hospital stay, specialist visit, or emergency department trip.
    • Employers, health systems, and community organizations supporting members through care.

    What you can do with HEARD

    Document symptoms for a doctor

    Capture what you are feeling, when it started, and how it changed, in plain language you can hand to a clinician.

    How to document symptoms

    Prepare for a medical appointment

    Turn a long history into a short, prioritized list of concerns and questions before you walk in the door.

    Appointment preparation guide

    Caregiver coordination

    Keep family caregivers aligned on medications, appointments, and what the care team said.

    Caregiver support resources

    Escalate healthcare concerns

    If you feel dismissed or unsafe, build a clear written summary and follow a step-by-step escalation path.

    Healthcare escalation guide

    Organize medical records

    Bring visit summaries, labs, imaging, and discharge instructions into one timeline you can actually use.

    Organize your medical records

    Support after dismissal or misdiagnosis

    Understand your options after a missed or delayed diagnosis, including second opinions and formal complaints.

    What to do after a misdiagnosis

    Why HEARD is credible

    HEARD was founded by a nurse who saw how often patients are sent home with unanswered questions. The platform is built around documentation and communication, not clinical decision making, so the guidance it offers stays within a safe, supportive scope. Read more on the about HEARD page and the founder profile.

    Explore the full patient advocacy resource hub, review membership options, or learn about partnerships with HEARD.