Account Deletion Instructions

You may request deletion of your HEARD account and associated data.

Delete Your Account In the App

1. Open the HEARD app.
2. Go to Settings.
3. Select Privacy Settings.
4. Select Request Account Deletion.
5. Follow the prompts to confirm your request.

Request Deletion by Email

You may also email:

support@myheardapp.com

Use the subject line:

Account Deletion Request

Please include the email address associated with your HEARD account.

Do not include medical details, symptoms, records, or other sensitive health information in the email.

What Happens Next

After receiving your request, HEARD will begin processing account deletion. Some information may be retained if required for legal, security, fraud prevention, audit, or compliance reasons.

Important Note

Deleting your account may permanently remove access to your case notes, medical record uploads, AI chat history, escalation drafts, and other saved information.

Please export or save anything you need before requesting deletion.

Emergency Disclaimer