Give your clients a benefit employees can understand, use, and value
HEARD helps benefits brokers and consultants offer employers a differentiated patient advocacy and healthcare navigation solution supported by measurable engagement and Benefits Intelligence.
The Broker Overview is sent by email after you submit the form below.
How HEARD supports your book of business
Differentiate your benefits portfolio
Bring clients an advocacy and navigation solution built by a nurse, designed around the moments employees actually struggle with.
Improve client benefits engagement
Help employees find and use the benefits already in the plan instead of defaulting to the emergency department or doing nothing.
Identify gaps across the employee experience
Surface where employees get confused, stall, or drop out of the benefits journey.
Support renewals with engagement data
Bring measured engagement and barrier themes into renewal conversations rather than enrollment counts alone.
Serve employees and caregivers
Caregiving pressure affects attendance, focus, and retention. HEARD supports both the employee and the person they care for.
Simplify vendor evaluation and implementation
A defined implementation path, clear data definitions, and privacy-first reporting make evaluation straightforward.
Strengthen communication strategies
Use aggregated themes to shape open-enrollment messaging and year-round education.
Demonstrate value beyond enrollment
Show how people engaged, what they needed, and where support changed the next step they took.
Benefits Intelligence for stronger client conversations
HEARD helps brokers move beyond static enrollment reports by showing how employees engage, the barriers they experience, the resources they need, and where benefit communication may be falling short. These insights can inform renewals, benefit strategy, employee education, and recommendations for the next plan year.
- Client-level engagement summaries
- Benefits utilization funnels
- Member activation and engagement
- Common access barriers
- Benefit referral activity
- Caregiver support trends
- Employee experience insights
- Quarterly and annual client reports
- Renewal-ready summaries
- Privacy-safe benchmarking, only when enough data exists
- Opportunities to improve benefits communication
- Recommendations based on verified engagement trends
HEARD does not compare named employers against one another and suppresses reporting for small groups where individuals could be identified.
Schedule a Broker Briefing
We will walk through the platform, the reporting, and how HEARD fits your client conversations. Ask for the Broker Overview and we will include it.