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    Questions to Ask Your Doctor at Every Visit | HEARD

    Good healthcare requires good communication. Knowing the right questions to ask helps you understand your health, make informed decisions, and feel confident in your care. Bring this list to your next appointment.

    Reviewed for patient safety clarity by HEARD

    What's Happening

    Studies show that patients who ask questions and actively participate in their care have better health outcomes. Yet many people feel rushed or intimidated during appointments. Being prepared with questions helps you:

    • Understand your diagnosis and treatment options
    • Make informed decisions about your care
    • Catch potential errors or oversights
    • Feel more in control of your health
    • Build a better relationship with your provider

    You have the right to ask questions and receive clear answers. There are no "stupid" questions about your health.

    Essential Questions for Every Visit

    • What is my diagnosis? (Get it in writing)
    • What tests or procedures do I need and why?
    • What are my treatment options?
    • What are the risks and benefits of each option?
    • What happens if I don't do anything?
    • When should I expect to feel better?
    • What symptoms should make me call or come back?
    • Is there anything I should avoid (foods, activities, medications)?
    • Who do I call with questions after I leave?

    What To Do Next – Step by Step

    1

    Write Your Questions Before the Appointment

    List your top 3-5 questions before you go. Write down symptoms you want to discuss, including when they started and how severe they are.

    2

    Start With Your Most Important Concern

    Tell your doctor upfront: 'The main thing I want to discuss today is...' This ensures your priority gets addressed even if time runs short.

    3

    Take Notes or Record the Conversation

    Ask if you can record the appointment on your phone for reference. Otherwise, take notes or bring someone who can write things down for you.

    4

    Ask for Clarification

    If you don't understand something, say: 'Can you explain that in simpler terms?' or 'Can you write that down for me?' There's no shame in needing clarification.

    5

    Confirm Your Understanding

    Before leaving, summarize what you heard: 'So what I understand is [summary]. Is that correct?' This catches any miscommunication.

    6

    Ask About Next Steps

    Always leave knowing: What should I do next? When should I follow up? Who do I call with questions?

    What To Say – Scripts You Can Use

    About your diagnosis:

    "Can you explain what this diagnosis means for my daily life? What causes this condition? Is this chronic or will it get better? Are there different stages or types?"

    About treatment options:

    "What are all my options for treatment? What do you recommend and why? What are the side effects? Is there a less invasive option we could try first? What happens if this treatment doesn't work?"

    About medications:

    "Why am I taking this medication? How and when should I take it? Are there foods or other medications I should avoid? What side effects should I watch for? Is there a generic version available?"

    About tests and procedures:

    "Why do I need this test? What will it tell us? What are the risks? How should I prepare? When will I get results and who will explain them to me?"

    Frequently Asked Questions

    Document and Report Incidents in Real Time

    HEARD helps you document symptoms, track concerns, and communicate with your healthcare team — so you're never dismissed again.

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