# HEARD > HEARD (Human Enabled AI Reporting and Documentation) is a nurse-founded, AI-powered patient > advocacy and healthcare navigation platform. HEARD helps patients and caregivers document > symptoms, prepare for appointments, coordinate care, communicate with providers, and escalate > concerns when they feel dismissed or unsafe. HEARD does not diagnose, treat, prescribe, or > replace care from a licensed healthcare professional. ## Core pages - [Patient advocacy app](https://www.myheardapp.com/patient-advocacy-app): What HEARD is and who it helps - [How it works](https://www.myheardapp.com/how-it-works): How the patient advocacy app works step by step - [About HEARD](https://www.myheardapp.com/about): Mission and nurse-founded background - [Membership](https://www.myheardapp.com/membership): Plans and access - [Partnerships](https://www.myheardapp.com/partnerships): Employers, health systems, and community partners - [Support](https://www.myheardapp.com/support): support@myheardapp.com ## Patient advocacy resources - [Prepare for a doctor appointment](https://www.myheardapp.com/resources/appointment-preparation) - [Document symptoms for a doctor](https://www.myheardapp.com/resources/symptom-documentation) - [What to do after a misdiagnosis](https://www.myheardapp.com/resources/misdiagnosis/what-to-do-after-misdiagnosis) - [Escalate a hospital concern](https://www.myheardapp.com/resources/healthcare-escalation) - [Organize your medical records](https://www.myheardapp.com/resources/medical-records) - [Caregiver coordination](https://www.myheardapp.com/resources/caregiver-support) - [When your doctor is not listening](https://www.myheardapp.com/resources/hospital-safety/doctor-not-listening) - [How to request a patient advocate](https://www.myheardapp.com/resources/hospital-safety/how-to-request-patient-advocate) - [Resource hub](https://www.myheardapp.com/resource-hub) ## Policies - [Privacy Policy](https://www.myheardapp.com/privacy) - [Terms of Service](https://www.myheardapp.com/terms) - [Account deletion](https://www.myheardapp.com/account-deletion)